FAQ

Do you offer free shipping?

Yes — we offer free standard shipping across Canada and the US on every order this week. No hidden fees, no surprises at checkout. You’ll always see the full cost breakdown before you pay.

How can I be sure it will fit?

Every product page has a detailed size chart with measurements. We recommend comparing it to a piece you already own and love. If it’s not right, our 30-day returns have you covered.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery then typically takes 7–12 business days depending on your location. You’ll get a tracking link by email as soon as your order ships.

How do I track my order?

Once your order ships you’ll receive an email with a tracking number and a link. You can also use the Track Your Order page any time.

What is your return policy?

We accept returns within 30 days of delivery for unworn items with tags attached. Reach out through our Contact page to start a return and we’ll walk you through it.

What payment methods do you accept?

All major credit and debit cards (Visa, Mastercard, American Express), plus Shop Pay, Apple Pay and Google Pay. Checkout is fully encrypted and secure.

I have a problem with my order. How do I reach you?

Send us a message through our Contact page and we’ll reply within 24 hours, Monday to Friday.